Welcome to Bastar Basket.
By accessing or using our website, mobile application, or services,
you agree to comply with and be bound by the following Terms & Conditions.
By using Bastar Basket, you confirm that you have read, understood,
and accepted all terms mentioned on this page.
1. About Our Services
Bastar Basket is a local quick delivery platform that provides:
- Grocery Delivery
- Food Delivery
- Person to Person Delivery
We connect customers with local vendors and delivery partners to provide
fast and convenient services within supported locations.
2. User Responsibilities
- Users must provide accurate information while placing orders.
- Customers are responsible for maintaining account confidentiality.
- Any misuse, fraud, or illegal activity may result in account suspension.
- Users must ensure proper availability during delivery.
3. Orders & Deliveries
Delivery times shown on the platform are estimated and may vary due to:
- Traffic conditions
- Weather conditions
- Vendor preparation time
- Unexpected technical issues
Bastar Basket will always try to ensure fast and smooth delivery service,
but delays may occasionally occur.
4. Payments
- All payments must be completed through approved payment methods.
- Cash on Delivery may be available in selected areas.
- Prices may change without prior notice depending on vendor updates.
5. Cancellation & Refunds
Orders can only be cancelled before the vendor starts processing the order.
- Refunds will be processed according to company policies.
- Refund processing time may vary depending on the payment provider.
- Non-refundable situations may apply after order preparation begins.
6. Local Products & Vendors
Bastar Basket promotes local businesses and regional products.
Product quality, availability, and packaging may vary depending on the vendor.
7. Prohibited Activities
- Using the platform for illegal purposes
- Providing false delivery information
- Attempting to damage or hack the platform
- Misbehaving with vendors or delivery partners
8. Limitation of Liability
Bastar Basket shall not be held responsible for:
- Vendor-related product quality issues
- Delivery delays caused by unavoidable situations
- Temporary technical interruptions
- Losses caused by incorrect customer information
9. Privacy
User information is handled securely and used only for service-related purposes.
Please review our Privacy Policy for more details.
10. Changes to Terms
Bastar Basket reserves the right to update or modify these Terms & Conditions
at any time without prior notice.
11. Contact Information
If you have any questions regarding these Terms & Conditions,
please contact us:
- Email: contact@bastarbasket.in
- Phone: +91 9753978797
- Location: Bastar, Chhattisgarh, India